Privacy Policy
Effective Date: 1 July 2026
Hot Rock Steakhouse is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
This website is operated by:
Zamuso Group Ltd
Trading as Hot Rock Steakhouse
Company Number: 16671716
Registered Office:
Unit 29 Crossgate Road
B98 7SN
United Kingdom
Email: admin@hotrocksteaks.co.uk
Telephone: 07453 020254
For the purposes of UK data protection law, Zamuso Group Ltd is the Data Controller of any personal information collected through this website.
2. Information We Collect
Depending on how you use our website, we may collect:
- Your name.
- Your email address.
- Your telephone number.
- Any information you provide when contacting us.
- Your IP address and browser information.
- Information collected through cookies and website analytics.
3. How We Use Your Information
We only use your personal information where we have a lawful basis to do so.
Your information may be used to:
- Respond to enquiries.
- Provide customer support.
- Improve our website and services.
- Maintain website security.
- Comply with legal obligations.
We do not sell your personal information to third parties.
4. Bookings
Restaurant bookings are handled by an independent third-party booking provider.
When you choose to make a reservation, you will leave our website and be subject to that provider’s own Privacy Policy and Terms & Conditions.
We are not responsible for how third-party providers collect or process your personal information.
5. Cookies
This website uses cookies to help it function correctly and to improve your browsing experience.
Cookies may be used to:
- Remember your preferences.
- Maintain website security.
- Measure website performance using analytics.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can control or delete cookies through your browser settings at any time.
6. Analytics
We may use website analytics services, such as Google Analytics, to understand how visitors use our website.
These services collect information such as pages visited, time spent on the site and general location based on IP address. This information is anonymised where possible and is used solely to improve our website.
7. Sharing Your Information
We may share your information with trusted service providers who help us operate our website or provide services on our behalf.
These providers are required to keep your information secure and only process it in accordance with our instructions.
We may also disclose personal information where required by law.
8. Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
9. How Long We Keep Your Information
We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or regulatory requirements.
10. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where appropriate.
- Object to certain types of processing.
- Request restriction of processing.
- Request transfer of your information where applicable.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details below.
11. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
Email: admin@hotrocksteaks.co.uk
Telephone: 07453 020254
Registered Office:
Unit 29 Crossgate Road
B98 7SN
United Kingdom
12. Complaints
If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to resolve your concerns first.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.
Website: https://ico.org.uk
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.
Any updates will be published on this page with a revised effective date.